Get up to date with the latest news and updates on Gadsden Water.
NOTICE: Gadsden Water will be starting a new payment portal in September. If you wish to pay your bill online, you will need to set up a new account, which will require a new user name and password. This portal will offer real time payments and have the ability to use text pay.
We plan to go live on September 23, 2026 on gadsdenwater.payub.com .
The Reverse Osmosis Treatment Facility is currently under construction. You can view monthly updates on the Reverse Osmosis Treatment Facility page. These updates include a description of key changes for the month and pictures of the progress.
Due to construction of The new Reverse Osmosis (R.O.) Treatment Facility, parking at the Gadsden Water Administrative Building has been reduced. You may find the line at the drive thru may be longer than normal. To avoid delay please remember you can also pay by mail, bank draft. or online through the Customer Login portal hosted by Pay N Seconds. See the Reverse Osmosis page for an image of how the parking has changed.
Information related to the Water Assistance program offered through Community Action of Etowah County, Inc. can be found in here: Community Action of Etowah County Eligibility Requirements(PDF)
