As a customer you are very important to us. Our customer service staff is dedicated to serving your needs. Our office is open Monday through Friday, 8:00 a.m, to 4:30 p.m. You may contact us during these hours by calling (256) 543-2884.
* Updated rate information is now available on the Rates page.
* Information related to PFC Sampling as well as PFOA & PFOS Detection has been consolodated and relocated to the Environmental Reporting page. (Updated: 11/02/2016)
* Gadsden Water Works Uniform Rental Request for Bid and terms & conditions (PDF)
* A Complaint filed by the Gadsden Water Works & Sewer Board on 09/22/2016 concerning PFC, PFOA, and PFOS has been added to the Environmental Reporting page.
* A press release dated 09/16/2016 from the Alabama Department of Public Health (ADPH) concerning perfluorinated compounds (PFCs) levels has been added to the Environmental Reporting page.
* The FY2017 Chemical Quote Tabulation Notification is available in the "What's New" section.
* The 2015 GWWSB Consumer Confidence Report (PDF) is available in the Environmental Reporting section.